As we enter our 2019/2020 grant year of utility assistance, I would like to close out the previous grant year by sharing some successes of the 2018/2019 Energy Assistance Program (EAP). According to the MEAP final report provided to the Michigan Public Service Commission by Sharon Lynch, together we were able to serve 5,582 households with utility assistance!
- Almost 99% of all new households we served received one or more self-sufficiency services. Such services support our neighbors in need by providing assistance aimed at stabilizing the household, and moving them away from a state of crisis and onto a path of long-term change.
- Energy education is an essential component of creating this pathway. 80% of all new households we served received some form of energy education, and according to our customer satisfaction survey, 95% of these households found St. Vincent de Paul’s energy education services helpful to their circumstances. Furthermore, 78% of those we served indicate that our EAP program provided their first ever encounter with any type of energy education.
- The EAP program also supports families by providing assistance with preparation of a household budget and financial budgeting tips. 91% of those receiving this assistance found this information helpful to them.
- As a result of our work, 75% of those that we enrolled into the utilities’ Affordable Payment Plans were able to make consecutive on-time payments towards their energy bills.
Thanks to the collaborative effort of Sharon, SVdPD staff and Vincentians, the 2018/2019 EAP program made a tremendous impact in the lives of those we served. Thank you for making a difference! We look forward to kicking off another great year of service!